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Project Planning |
Current Process |
Modified Process |
Pilot |
| Define scope of opportunity |
Collect detailed process information |
Detailed mapping
Process map
Activity analysis
Volume analysis
|
Identify & develop required process modifications |
Conduct pilot-Operations |
| Collect base line data |
Define Project team |
Baseline data |
Process management system |
Evaluate pilot |
| Review need for compliance approval |
Formulate project plan |
Identify Critical To Quality parameters |
Pilot implementation plans |
Review
Modified process
Critical To Quality/ measurement criteria |
| Prioritize processes |
Develop training plan and FTE ramp up plan |
Update training plan
F&A Procedures |
Pilot Service Agreement |
Service Level Agreement |
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